Airtel guys are awesome!

Posted on January 31, 2006, 12:51 pm, by Mayank Jain (makuchaku).

I was Hotwire broadband user for almost past 2 years, but lately due to their market monoply & pathetic customer care, I decided to look for another ISP… & by god, after chosing Airtel, I wont be looking ahead.

These guys are just awesome. They have done such a nice & standardized work that i’ll have to think 10 times before getting their connection “offhook”.

I cannot say much about the connection as i’ve just started using it, but the customer care is very nice. Help is prompt & being a standard company, they have a set of standardized rules which reflects in their way of working… & any customer would like that.

The fact that they have doubled every customer’s speed for the night time & that the ADSL modem can be hacked (hehehe), things will be much better from here :-)

I’m off to downloading stuff & setting up my lappy & PC with automated scripts so that Sameer can easily work in my absence :)

cya :-P

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  • vimmy

    ya , airtel connection is the best , I have used hotwire and sify but airtel is really cool …..

  • scribbler

    they are ubercool!

  • http://makuchaku.in makuchaku

    I’ve personally never seen anybody doing their work with such a high level of customer satisfaction :)

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